Our Processes Are Quality Assured By Insurers

Having specialised in crash repairs for over ten years, we understand the stress and inconvenience of an accident. That’s why we provide a simple, stress-free repair service, getting you back on the road without delay.

As an insurance-approved repair centre, we’re authorised to carry out work claimed under your insurance and can even contribute towards your excess. You will be provided with a loan car while your vehicle is in our workshop, and once repairs are complete, all work will come with a full warranty under Vehicle Crash Repairs.

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    48 Hours Turnaround

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    Quality of service

We Repair Your Vehicle To Manufacturer Standards

With quality-assured processes in place and authorisation from all insurance providers, we repair your vehicle using only genuine parts to the correct manufacturer standards. All work is completed on-site at our high-tech facility in Milton Keynes, including:

How Does It Work?

We have streamlined our processes to make your experience as smooth as possible. When booking your insurance repairs with us, here is what you can expect:

Contact Your Insurer

Let them know you want to use us for your repairs and complete the information sheet provided.


Complete Our Form

Once your insurance company has provided the relevant details, you will also be asked to submit our form.


Your Vehicle Is Assessed

Our qualified Audatex vehicle assessor will examine the damage and send the details to your insurance provider within 48 hours.


We’ll Book You In

We typically receive authorisation from your insurance provider within 72 hours, and from here, your repairs will be booked.


Repairs Will Begin

On the day of the repairs, drop your vehicle off at our workshop. Remember to bring your driving licence to collect your loan car.


Work Is Complete & Warranty Is Issued

You’ll receive confirmation when your vehicle is ready to collect. All work is covered by a two-year warranty.

Your Reliable Specialists In Crash Repairs

With an excellent reputation for providing high-quality, reliable accident repairs, we are proud to be highly recommended amongst clients, businesses and insurers.

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Qualified Technicians

“Qualified at level ATA and NVQ as standard, our technicians also undergo regular training to stay in the loop with the latest industry updates. ”

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Eco-Friendly Processes

“On a mission to become the area’s first carbon-neutral repair centre, we have implemented strict processes to reduce our environmental impact. ”

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Fleet Management Specialists

“Not only do we provide repairs for individual clients, but we also offer corporate fleet management and liaise with insurers on your behalf. ”

Know Your Rights When Claiming Under Insurance

When claiming accident repairs under your insurance, it’s important to keep in mind that you have full control over who you choose to work on your vehicle. You only need one estimate from an insurance-approved garage and can book with whichever garage you would like.

At Vehicle Crash Repairs, if your insurer has written off your vehicle, we can also provide a second opinion before making any decisions.

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Proud To Be Rated 5/5 Stars

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“It was a brilliant experience from start to finish, and my car also now looks amazing. From the initial dropping my car off, Tracey was professional and friendly and the same goes for Christian when I picked it up. The work done on my car looks perfect, thank you so much to all involved. I wouldn’t hesitate in recommending VCR to anyone! Great job guys, I’m so happy!”

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“Very professional job. Needed the hood, headlights and bumper replacing on my Audi A3 2018. Got it done within 2 weeks through my insurance. Chris and Tracey took good care of me, either over the phone with updates or down the garage. Car was looked after, they gave it quick clean before giving it back to me too. Would highly recommend. ”

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“Chris and the whole team got my car back on the road within a week after my insurance recommended garage (Pennings) said it would take a month. I can say hands down it is the best experience for car repairs that I’ve ever had. All genuine parts used, no corners cut. Overall 10/10. Highly recommend.”