Trusted By
Not Your Fault? Contact VCR First.
Dealing with an accident can feel complicated, but getting your vehicle repaired doesn’t have to be.
Through our partnership with Enterprise, we can help make the non-fault accident process clearer and easier from the start.
You could benefit from:
Through our partnership with Enterprise, we can help make the non-fault accident process clearer and easier from the start.
You could benefit from:
- No excess to pay
- Protection for your No Claims Bonus
- A replacement vehicle while yours is being repaired
- Professional accident repairs through VCR
- Support dealing with insurers and third parties
- Help recovering eligible uninsured losses
What Happens Next?
We have streamlined our processes to make your experience as smooth as possible. When booking your insurance repairs with us, here is what you can expect:
1
Contact Your Insurer
Let them know you want to use us for your repairs and complete the information sheet provided.
2
Complete Our Form
Once your insurance company has provided the relevant details, you will also be asked to submit our form.
3
Your Vehicle Is Assessed
Our qualified Audatex vehicle assessor will examine the damage and send the details to your insurance provider within 48 hours.
4
We’ll Book You In
We typically receive authorisation from your insurance provider within 72 hours, and from here, your repairs will be booked.